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Hi --

I'd like to thank those of you who have started to kick the tires on this, whether successful or not.  A couple quick notes to keep us all from going crazy:

a.  You all received an email a couple months ago with your login name and password.  Many of you never logged in back there, and may well have lost or misplaced that email and don't know your password.   In general your name (first and last) is your login name but that got complicated by those of you who are sharing an email address with a partner, etc.  If you can't divine your login name get in touch with me -- see point c.

b. If you don't know your password you SHOULD be able to reset it by going to the login page and clicking on the "request a new password" link. That should send you an email with instructions to follow to change your password.  If you have difficulty with that, please be in touch - but I would appreciate it if the password-resetting workflow actually got exercised by some of you - there's probably room for improvement in that process, so let me know what you have trouble with.

c.  If you have a question or problem, by far the most successful method to contact me is to send an email to helpdesk@cruiskeenconsulting.com . That assigns you a trouble ticket number, puts your question in our helpdesk database, and sends me a text message so I actually know something needs attention.

Thanks for your patience - being an early adopter is always interesting :-)

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